Shipping policy
Shipping Policy
Order Processing
All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be extended. If there is a significant delay in processing your order, we will contact you via email or phone.
Shipping Rates & Delivery Estimates
Shipping charges are calculated at checkout based on your location and selected shipping method.
Estimated delivery times:
- Local Delivery: 2–5 business days
- Regional Delivery: 5–10 business days
- International Delivery: 7–21 business days
Please note that delivery times are estimates and may vary due to carrier delays, customs processing, weather conditions, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing tracking information, if available.
Shipping Destinations
We currently ship to selected domestic and international locations. If your country or region is unavailable during checkout, please contact us for assistance.
Customs, Duties & Taxes
International orders may be subject to customs duties, taxes, and import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping price.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided by the customer.
If you notice an error in your shipping details, please contact us immediately. Address changes may not be possible once an order has been processed or shipped.
Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us within 7 days of delivery. We will work with the shipping carrier to investigate and assist in resolving the issue.
Contact Us
If you have any questions about our shipping policy, please contact us at:
Email: https://admin.shopify.com/store/1gazs1-kg/settings/legal?activator=shipping
Phone:0596298489
Business Hours: 24hours